Reference

Legal Terms That Work for You

races2u operates where state law permits, and these pages set out exactly what that means for your account, your data, and your money. Access depends on your state's rules — we keep our terms plain so you always know where you stand.

State-dependent accessAccount data rightsPayPal, Venmo, Play+ coveredPlain-language termsContact paths available
races2u Legal Terms That Work for You
DATA AND SECURITY

How We Handle Your Account Data

Security and transparency around your data aren't afterthoughts here — they're baked into how the account system works. Here's what that looks like in practice across four areas we get asked about most.

Cookies and Tracking

We use session cookies to keep your mobile login active across browser and app. You can manage cookie preferences from your account settings without losing your wallet balance or transaction history.

Data Retention

Transaction records — including PayPal deposits and Play+ prepaid activity — are retained for the period required by applicable state regulations. You can request a copy of your data at any time via the account help center.

Account Security

Login is protected by two-factor verification sent to your registered device. If you use Venmo or PayPal for withdrawals, identity verification runs through the same flow before funds are released.

Requesting Changes

To correct your account details, update your email, or request data deletion, submit the form in account settings or contact live chat. We confirm every change by email within a reasonable processing window.

REACH OUR TEAM

Contact Us About Policy Questions

Have a question about how a specific term applies to your account? Our support team handles policy queries directly — no runaround, no automated deflection for account-level legal questions. Reach us through any of the channels below.

Team online

Live Chat

Open chat from your account dashboard for real-time answers on terms, data requests, or payment disputes tied to your PayPal, Venmo, or Play+ activity.

Email Support

Send a detailed policy or account query to our support address. We document every exchange and follow up on open disputes until they're resolved in writing.

Account Help Center

Your account settings page includes a policy request form for data access, correction, or deletion — submit it directly without contacting support first.

What You Asked About Our Legal Terms

These are the questions we hear most often about account rights, data, and how our terms work in practice. Short answers — no legalese.

Access depends on whether online gaming is lawful where you are. We only activate accounts in eligible states. Check your state's current rules before opening an account.

We log your payment method, transaction amount, and timestamp for every deposit — including PayPal, Venmo, and Play+ transactions. This data is tied to your account wallet and accessible from your history tab.

Submit a data access request through the form in your account settings. We'll compile your records and respond within the timeframe required under applicable state privacy rules.

Closing your account stops new data collection, but transaction and identity records are retained for the regulatory period required by the states where you played. You can request deletion of non-regulated data.

We send a notification to your registered email before material changes take effect. You're never bound by a term change you weren't notified of in advance — that's our standing policy.

Reach our support team via live chat or email with your account ID and the specific term in question. We document every dispute and aim to resolve policy issues without pushing you to third-party arbitration.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.